Help center

NexPulse is a Windows desktop app that runs your stream on TikTok, Twitch, YouTube and Kick — with live chat, OBS control, overlays, giveaways, analytics and the VibeEngine for hype detection.

Download the current version from the customer portal and run the installer. You can choose which platforms to use during setup — more can be added later in settings.

TikTok, Twitch, YouTube and Kick. The live chat of all connected platforms flows into one shared window.

After purchase you receive your license key by email. Enter it in the app under Settings → License. The app has a 7-day offline grace period.

Starter: 1 device, Pro: 3 devices, Ultimate: 5 devices.

Yes. In the customer portal under “My account” you can change your name, email and password anytime.

NexPulse is a subscription (monthly or yearly, with a 15% discount yearly). Payment is handled securely by Lemon Squeezy as merchant of record.

Yes. In the customer portal you can switch between Starter, Pro and Ultimate anytime — the difference is prorated.

You can cancel your subscription anytime in the customer portal, effective at the end of the current billing period. Your license stays active until then.

Create a ticket in the customer portal (Support tickets section) or write to support@nexpulse.de. You can reply directly in the portal and get notified by email.

Check the current operational status of all services on our status page.